POST offers an extensive array of features designed to simplify and streamline the shipping experience for both customers and the company. The platform allows customers to effortlessly create parcels online, specifying crucial details like pickup and delivery locations, dimensions, and weight of the package. Real-time tracking options are also available, offering complete transparency and accountability throughout the shipping process. To ensure a smooth handover, drivers have the capability to accept parcels directly through the POST platform, while a built-in chat feature facilitates communication between drivers and the company for the quick resolution of any issues or concerns.
Beyond these core offerings, POST further enriches the postal and courier service experience with a suite of advanced features targeted at operational efficiency. A centralized view of all branches is available through the platform, enabling streamlined management and coordination across various locations. Similarly, a consolidated view of all drivers allows the company to effectively assign and monitor deliveries. To top it off, the platform boasts robust reporting and analytics capabilities. These tools not only allow for real-time tracking of company performance but also provide valuable insights into areas that may require improvement.
Customers create parcels online, specifying the pickup and delivery locations, the dimensions and weight of the parcel, and any other relevant information.
Drivers accept parcels from customers through the POST platform. .
Drivers deliver parcels to customers, updating the status of the parcel in the POST platform as they go.
Customers and the company can track the status of parcels in real time through the POST platform.