1. Transporter-Initiated Load Creation

In many logistics workflows, the transporter — often the operations team or dispatch manager — is responsible for assigning work to drivers. The transporter creates a load in the system, defining the key details such as:

• Load Information: Load name, description, reference number, or unique load ID.

• Driver Assignment: Selecting the driver who will handle the load, based on availability, location, or vehicle type.

• Vehicle Selection: Choosing the vehicle that will be used, ensuring it is suitable for the cargo.

• Pickup & Delivery Details:

  • Multiple Stops: The system supports multiple pickup and delivery points for a single load. For example: Pickup from Warehouse A → Deliver to Store 1 → Deliver to Store 2 → Return to Depot.

  • Each stop can include address, contact person, time windows, and specific instructions.

• Load Items: Details of the goods, such as quantity, weight, dimensions, or special handling instructions.

• Scheduling: Specifying start date/time, estimated completion time, and deadlines.

Once created, the load is pushed to the driver’s mobile app, showing all details and stop sequences. The driver is notified instantly via an in-app notification or SMS/email.

 

2. Driver-Initiated Load Creation (via Mobile App)

In situations where drivers operate independently or need flexibility, they can create their own loads directly from the mobile app. This is especially useful for owner-operators or field drivers who handle on-demand jobs.

The driver-initiated load creation process typically includes:

• Load Setup: Entering a load title, selecting a load type (delivery, pickup, round trip, etc.).

• Stop Management: Adding multiple stops manually or selecting from saved addresses. The driver can reorder stops for route optimization.

• Customer Details: Entering customer names, contact numbers, and special instructions for each stop.

• Cargo Details: Adding cargo information to ensure correct handling.

• Time & Schedule: Setting pickup time, delivery deadlines, and estimated arrival times.

• Confirmation: Reviewing all details before finalizing the load.

Once created, the load is saved in the system and can be synced with the transporter’s dashboard (if applicable), allowing for monitoring and status updates.

 

2. Driver-Initiated Load Creation (via Mobile App)

In situations where drivers operate independently or need flexibility, they can create their own loads directly from the mobile app. This is especially useful for owner-operators or field drivers who handle on-demand jobs.

The driver-initiated load creation process typically includes:

• Load Setup: Entering a load title, selecting a load type (delivery, pickup, round trip, etc.).

• Stop Management: Adding multiple stops manually or selecting from saved addresses. The driver can reorder stops for route optimization.

• Customer Details: Entering customer names, contact numbers, and special instructions for each stop.

• Cargo Details: Adding cargo information to ensure correct handling.

• Time & Schedule: Setting pickup time, delivery deadlines, and estimated arrival times.

• Confirmation: Reviewing all details before finalizing the load.

Once created, the load is saved in the system and can be synced with the transporter’s dashboard (if applicable), allowing for monitoring and status updates.

 

3. Execution & Tracking

Whether created by a transporter or a driver, the load moves into an active status once the driver begins the trip.

• Navigation: The driver can use integrated maps for turn-by-turn navigation between stops.

• Stop Completion: At each stop, the driver marks it as complete, optionally capturing proof of delivery (POD) via signatures, photos, or scanned barcodes.

• Real-Time Updates: The transporter or customer can track progress in real-time through GPS tracking.
   

4. Benefits of the Create Load Feature

• Efficiency: Reduces manual coordination and ensures all necessary details are in one place.

• Flexibility: Both dispatchers and drivers can initiate loads, suiting different business models.

• Multi-Stop Support: Eliminates the need for separate trips when multiple deliveries are involved.

• Transparency: Stakeholders can track the load’s progress and completion status.

• Accuracy: Minimizes errors with clear instructions and real-time updates.